BIS Hallmarked 925 Sterling Silver

Policies

Returns & Exchanges

7-Day Returns

If you are not completely satisfied with your purchase, you may return it within 7 days of delivery for a full refund or exchange — no questions asked

Condition

Items must be returned in their original condition, unworn, with all packaging, certificate and tags intact

How to Return

WhatsApp us your order ID and reason — we will arrange a pickup from your address at no extra cost

Refund Timeline

Refunds are processed within 5–7 business days to your original payment method once we receive and inspect the item

Exchanges

Prefer a different size or design? We will exchange it for you — just let us know on WhatsApp

Non-returnable Items

Customised and engraved pieces cannot be returned unless they arrive damaged or defective

Questions about your return?

WhatsApp Us